Contact Classyc Hàng Buồm

Classyc Hàng Buồm

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The Classyc Hàng Buồm team is here to help with reservations, experience planning and any questions you may have.

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Address
59 Hàng Buồm, Phường Hoàn Kiếm, Hà Nội

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Check availability through the official booking channel or contact the Classyc Hàng Buồm team for assistance.

Good to know

Frequently asked questions

What are the check-in and check-out times at Classyc Hàng Buồm?

Check-in is from 14:00 and check-out is before 12:00. Our reception welcomes arrivals until 23:30 and assists early departures from 01:00. Please have a valid ID ready at check-in. To keep the shared spaces calm for everyone, in-room parties are not permitted.

Do you offer airport transfers from Nội Bài Airport?

Yes. Classyc Hàng Buồm offers private transfers to and from Nội Bài Airport, about 23 km away, for both pick-up and drop-off. The price depends on the vehicle you choose, so please contact reception before your arrival and we will arrange the transfer and confirm the fare.

How far are Hoàn Kiếm Lake and the main sights?

Hoàn Kiếm Lake is about 950 m from Classyc Hàng Buồm, roughly a 13-minute walk. The hotel sits right on the lively Hàng Buồm food street and just 320 m from Ô Quan Chưởng, roughly a 4-minute walk — the last surviving old city gate of Hanoi — making the Old Quarter easy to explore on foot.

What are the pool and spa opening hours?

The floor-7 pool is open to in-house guests only from 08:00 to 20:00. The SPA at Classyc is open from 10:00 to 22:00.

Do you have family rooms and what is your children policy?

Children under 5 stay free. Each room may include up to 2 children. An extra bed is 750,000 VND per child per night, and 1,350,000 VND per adult per night. Please tell us the number and ages of children when booking.

Is breakfast included in the room rate?

Breakfast is served daily from 06:30 to 10:00. Whether it is included depends on the room package you book, so please check the package details when reserving. If your rate does not include breakfast, you are welcome to add it directly at the hotel.

Is parking available at the hotel?

Classyc Hàng Buồm sits within the Old Quarter's narrow Hàng Buồm street and does not have its own on-site car park. If you are arriving by car, please contact reception before your arrival so we can advise you on the most convenient parking options nearby.

Does Classyc Hàng Buồm have elevators?

Yes. Classyc Hàng Buồm has two elevators that meet Vietnam fire-safety (PCCC) standards, so every floor is reachable with luggage or a stroller.

How can I book directly?

Book on this website with the Book now button, or contact the hotel on +84 972 582 696 by phone, WhatsApp or Zalo, or at info@classychotel.com. When you book directly through the Classyc Hàng Buồm website, you receive: Best available rate when booking direct; Room upgrade, subject to availability; Welcome drink on arrival; Early check-in, subject to availability; A stay of 2 nights booked on this website includes a spa treatment or a transfer as a gift. Booking directly also gives you faster, more flexible contact with the hotel.

Where can I eat at the hotel?

Lumé is in basement B1 and is open 11:00–22:00. Guests who are not staying at the hotel are welcome to reserve a table on 086 239 1766. Crema Pastry is on the first floor, 10:00–22:00. Sunbliss Rooftop Bar is on level 8, 7:00–22:00.

When are The SPA at Classyc and hair wash open?

The SPA at Classyc is open from 10:00 to 22:00, with last booking at 21:00.

Should I choose Classyc Hàng Thùng or Classyc Hàng Buồm?

Both are in Hanoi's Old Quarter. Classyc Hàng Thùng (7–9 Hàng Thùng, 61 rooms) is the quieter retreat, about 510 m from Hoàn Kiếm Lake, with a rooftop infinity pool on floor 11, The SPA at Classyc and CTaste Restaurant on floor 10. Classyc Hàng Buồm (59 Hàng Buồm, 55 rooms) is an Art Deco hotel on Hàng Buồm food street, part of the Old Quarter walking street and night market from 19:00 on Friday, Saturday and Sunday, with Lumé Restaurant, Crema Pastry, Sunbliss Rooftop Bar and a pool on floor 7.

What is Hàng Buồm food street like?

Hàng Buồm food street is at the door: stalls open from morning till midnight, with kitchen smoke and street noise right at your door.

Are pets allowed?

No. Classyc Hàng Buồm does not accept pets.

Is smoking allowed?

No. Smoking is not allowed at Classyc Hàng Buồm.

Is luggage storage available?

Yes. Classyc Hàng Buồm stores luggage for guests.

What is the room cancellation policy?

The deposit is refundable when you cancel 5 or more days before arrival. The hotel does not offer non-refundable rates.

How do tour deposits and cancellations work?

Tours take a 50% deposit now and the remaining 50% at check-in. Cancellation is free 14 or more days before the trip.

Can cars reach Classyc Hàng Buồm on weekend evenings?

Hàng Buồm is part of the Old Quarter walking street and night market from 19:00 on Friday, Saturday and Sunday, when cars cannot reach the door. If you arrive at that time, please contact the hotel on +84 972 582 696 (WhatsApp/Zalo) before you arrive.

Do rooms have an air purifier?

Yes. Both Classyc hotels can place an air purifier in your room on request. Just ask the front desk.