Contact Classyc Hàng Buồm

Classyc Hàng Buồm

Contact

The Classyc Hàng Buồm team is here to help with reservations, experience planning and any questions you may have.

Find us

Address
57–59–61 Hàng Buồm, Phường Hoàn Kiếm, Hà Nội

Ready for your stay?

Check availability through the official booking channel or contact the Classyc Hàng Buồm team for assistance.

Good to know

Frequently asked questions

What are the check-in and check-out times at Classyc Hàng Buồm?

Check-in is from 14:00 and check-out is before 12:00. Our reception welcomes arrivals until 23:30 and assists early departures from 01:00. Please have a valid ID ready at check-in. To keep the shared spaces calm for everyone, in-room parties are not permitted.

Do you offer airport transfers from Nội Bài Airport?

Yes. Classyc Hàng Buồm offers private transfers to and from Nội Bài Airport, about 23 km away, for both pick-up and drop-off. The price depends on the vehicle you choose, so please contact reception before your arrival and we will arrange the transfer and confirm the fare.

How far are Hoàn Kiếm Lake and the main sights?

Hoàn Kiếm Lake is about 900 m from Classyc Hàng Buồm, roughly a 12-minute walk. The hotel sits right on the lively Hàng Buồm food street and just 300 m from Ô Quan Chưởng — the last surviving old city gate of Hanoi — making the Old Quarter easy to explore on foot.

What are the pool and spa opening hours?

The pool is open to in-house guests from 06:30 to 22:00. Palma Spa is open from 10:00 to 22:00; please contact reception to confirm access arrangements and book a treatment.

Do you have family rooms and what is your children policy?

Classyc Hàng Buồm welcomes families with children. Children aged 0–3 stay free using a crib in the parents' room; children aged 5–17 using an extra bed are charged 1,500,000 VND per child, per night; guests 18 and over are treated as adults. Please tell us the number and ages of children when booking.

Is breakfast included in the room rate?

Breakfast is served daily from 06:30 to 10:00. Whether it is included depends on the room package you book, so please check the package details when reserving. If your rate does not include breakfast, you are welcome to add it directly at the hotel.

Is parking available at the hotel?

Classyc Hàng Buồm sits within the Old Quarter's narrow Hàng Buồm street and does not have its own on-site car park. If you are arriving by car, please contact reception before your arrival so we can advise you on the most convenient parking options nearby.

How can I book directly?

You can check availability and book through the official Classyc Hàng Buồm booking channel. If you need assistance, please contact the hotel team directly.